Responsible Gambling at 9Pokies

At 9Pokies, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment to Player Safety

We take the wellbeing of our players seriously. Gambling is meant to be fun, not a way to make money or escape personal difficulties. We encourage all players to gamble responsibly and to be aware of the potential risks associated with online gaming.

Signs That Gambling May Be Becoming a Problem

It is important to recognise early warning signs. Consider seeking help if you experience any of the following:

  • Spending more money or time on gambling than you can afford
  • Difficulty setting or sticking to limits
  • Neglecting work, studies, or family responsibilities due to gambling
  • Chasing losses by continuing to play in an attempt to win back money
  • Borrowing money or selling possessions to fund gambling
  • Feeling anxious, stressed, or irritable when not gambling
  • Lying to friends or family about gambling habits
  • Gambling to cope with emotional distress or loneliness

Tools Available to Help You Stay in Control

9Pokies provides several features designed to help players manage their gambling activity effectively.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account to control how much money you spend.

Session Time Reminders

Set reminders that notify you about how long you have been playing, helping you keep track of time spent on the platform.

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Self-Exclusion

If you feel the need to take a break, you can request a self-exclusion period during which your account will be temporarily or permanently closed.

Account Cooling-Off Period

Request a short cooling-off period if you need a temporary pause from gambling without fully closing your account.

Tips for Responsible Gambling

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble under the influence of alcohol or drugs
  • Balance gambling with other leisure activities
  • Never chase your losses
  • Keep track of the time and money you spend gambling

Protecting Minors

9Pokies strictly prohibits underage gambling. Players must meet the minimum legal gambling age to create an account and participate in any gaming activities. We employ verification procedures to ensure compliance with this policy. We also encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free and confidential support:

Gamblers Anonymous Peer support and recovery programs
GamCare Counselling and advisory services
Gambling Therapy Online support and resources

If you have any questions about responsible gambling or need assistance with account management tools, please do not hesitate to contact our customer support team. Your wellbeing is our priority at 9Pokies.